The reservation involves the acceptance of the following conditions :

Any reservation option not confirmed within five days is regarded as null and void.
To guarantee your reservation, we ask for your credit card number. No amount will be taken in advance, the payment will be made on the spot. Thank you to warn for any late arrival (after 21:00).
You can cancel your reservation free of charge up to 48 hours before your arrival. After this time, the first night will be charged.
A stay that has commenced is subject to the full period booked.
For all group or multi-room bookings (more than four rooms), a non-refundable deposit of 30% of the total amount is required, by credit card or bank transfer, and must be received within five days of booking.

Rooms are available from 5 pm and must be vacated before 10am on the day of the departure.

Nom et adresse du site internet du médiateur

Après avoir saisi le service clients et à défaut de réponse satisfaisante dans un délai de 30 jours, le client peut saisir le Médiateur du Tourisme et du Voyage, dont les coordonnées et modalités de saisine sont disponibles sur son site: www.mtv.travel .